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Thursday, February 10, 2011

Marketing Ploys

Times are difficult if you are in the sales field.  I get that.

But sending free stuff won't get you in the door. It will only annoy the admin who has to reach out an contact the sales person who thought it would be a bright idea to send it in the first place.  Thereby, fanning the flame of encouragement, only to have it doused by the harsh rejection that is THE ADMIN.

Save your company some money.  Don't send unasked for stuff!

Tuesday, February 8, 2011

The Sin of 'Reply All'


We've all done it, hit 'Reply All' when we've only meant to send a pithy, semi-inappropriate reply to an email. And had grovel accordingly.

OR

In the case of one company, the ill-conceived notion, of starting a revolution on the matter of refurbishing the company fitness center.  After all, if 'YOU' are up in arms over the matter, surely others will follow your lead and charge up the hill with torches and pitchforks at the ready supporting you all the way.

NOT!

A few days ago a misguided soul hit 'Reply All' to a simple announcement that the fitness center would be closed on a Saturday.

Instead of a simple reply to the sender, the obliviot hit 'Reply All' and said, 'I hope it is closed for renovations! It needs it!'.  A fellow obliviot, joined in with their own spin, also sharing their remarks with the entire list.

Neither one of these individuals paid attention to the individuals on the list.  At least three Vice President, seven Directors, and each of their direct managers were party to their career suicide.

Too be fair, the fitness center director should have blind copy the entire list to avoid the entire debacle.  BUT, common sense should have prevailed.

Only use REPLY ALL in the most dire of circumstances.  Your job depends on it.

Thursday, February 3, 2011

Assigning Responsibilities

Admin Gal has a co-worker who recently was assaulted with responsibilities not assigned by her manager.

Assigned by whom you ask?

Assigned and announced to the company by another admin who, frankly, couldn't be bothered to go through the proper channels to discuss additional job responsibilities.

You see, these responsibilities being added to her plate surmounted to the work of an additional employee.  Let me repeat.  An Additional Employee.

Her managers had not been apprised of these changes.  An assumption had been made that she would be 'happy' to take on these additional responsibilities.

The admin with the added responsibilities was savvy.  She made the issue be known to her manager. Who, in turn, ran it up the channels to the unfortunate admin's boss who started the mess.

A review is currently underway of policy and procedure.  The admin who started making assignments is backpedaling.  Trying to create documentation for her faux pas - too little too late.

Her boss has egg on his face.

The morale of this story?  Always know your responsibilities, and always make sure your supervisor is aware of changes not approved by him or her.