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Showing posts with label Persistance. Show all posts
Showing posts with label Persistance. Show all posts

Tuesday, March 8, 2011

A Word of Advice

Sales people, when you call:

  1. Do not claim to have called Admin Gal's boss when she is CLEARLY the person who answers the phone.
  2. Do not claim to have had a prior conversation.
  3. Do not cut Admin Gal off when she is trying to gather information to help you possibly get to the correct person.
  4. Do not lie.
Last but not least, when Admin Gal calls you place of business to give pointers to you about how you might be more successful, DO NOT have your receptionist lie about your employment status there.  

If these simple, yet effective, suggestions can be followed you might have success in your business endeavors.

Thursday, September 23, 2010

Everybody is Important...

in their own mind.  

As an Admin there is a hierarchy of people in my life.  Numero Uno?  My boss.  When he says he is free, he is free.  When he says piss off to a persistent client, I translate it to a more palatable 'He is busy, we'll get back to you with a more convenient time.'

Everyone has something that is earth shatteringly important.  One of the few things that trumps my boss is his boss. And that is understandable.  

But a consultant we've done business with, who only wants to pitch a new venture is at the bottom of the heap.  Especially when he's been told that my boss's plate is over flowing with high priority things.  

Will they never learn?

Monday, January 25, 2010

How RUDE!

Earning an income is a simple equation:
Work x Application = Income
This isn't rocket science (unless of course you are a rocket scientist, then it's a whole other ball of wax).
Admin Gal has an ax to grind with Sales People.
Admin Gal gets the fact that sales people need to make a living.  If they are respectful of her, she will do what she can to get them to the right people to open a dialog.  No, sales people do NOT need to speak to the top of the totem pole at the first swing.  Let me get you to the correct person.
DO NOT call incessantly hoping, beyond hope, to catch Admin Gal's boss on the phone when she is 'off duty'.  It isn't going to happen.
A - Admin Gal's boss won't pick up a number he doesn't recognize.
B - Breathing heavy then hanging up is just plain RUDE.
C - Just do what Admin Gal has asked you to do.