I recognize that you have a job to do. Really, I do. But lying to the admin is a poor way to start any business relationship. We always remember the first impression and are not afraid to share our view point with our bosses.
A few words of wisdom if you want to speak with my boss:
- Just because you get the Admin doesn't mean you need to hang up. I write the number down and remember the rudeness.
- My job is to screen calls, directing you to the RIGHT person. More than likely, my boss is not the person you need to speak with. If you would give me a moment of your time, I could get you to someone you'd have a chance with.
- Breathing heavily and hanging up will only get you mocked. Really, you have no idea the amusement you provide when you do that.
- Implying that I'm lying, lazy, stupid, or deficient in anyway WILL get you blacklisted with in my company. I make lists and make sure they are published. I also make calls to your company and talk to your managers, expressing my unhappiness with your conduct.
- Politeness will open doors, kindness will get you a conversation.
I have met some genuinely delightful sales people who have listened to me, therefore getting a coveted conversation with the appropriate person in my organization.
I have also met some truly despicable people who will forever reside in the Horrible Sales People Hall of Fame. Not a place anyone wants to be.
Sincerely,
The Admin
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