The Administrative Assistant has come a long way from the days of “Would you like cream with your coffee, sir?”
While we still might answer phones and take meeting notes, we also manage offices and projects, balance budgets, act as unofficial keepers of morale, and general ombudsman of schedules. Sometimes our job descriptions have us working in a more personal capacity to our employer, for example running small errands for your boss, helping them in small details in their personal lives all so they can have time to get their jobs done.
As Admins, we often have the pleasure of training people new to the experience of having an Administrative Assistant’s skills at their disposal. For the newly appointed manager who has never had access to administrative help. An experienced Admin will work hard at determining their needs and creating a partnership that will be beneficial to both in the long run.
My personal favorite is the new MBA or clueless collegiate graduate who comes into a department with an admin. Lo and behold, they are incapable of sending faxes, getting coffee, composing letters or other tasks they consider menial because ‘that’s what an Admin is for’.
While I am willing to offer assistance to those in need, they are secondary to my primary function. That function is to support the executives that too whom I report directly.
This Admin firmly believes in teaching people how to fish. You see, I have one to two top executives that take the majority of my time. If they ask me to send a fax or compose a letter, it is because they do not have time not because they are lazy.
After one or two instances of people not in my direct chain of command pawning their work off on to me, I will have a conversation with them. If that doesn’t work, woe be unto them. I will then bring out the big guns.
You see my executives do not like to have their resources wasted.
I am a valuable resource.
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