Managers make changes to calendars because they think, we the Admins, are bored! Why else would they change a 20 person meeting with less than 2 hours notice that involves 3 executives and other busy people. We need the adrenaline rush that comes with the reschedule.
NOT!
Really? Aside from death, dismemberment and illness, there are very few excuses that justify the reschedule of a meeting with such short notice.
Being the professional I am, I slap a smile on my face and perform miracles.
Tuesday, November 2, 2010
Thursday, October 28, 2010
Managing Expectations
A good Admin will always ask for a deadline for when a task or project is due. That way we can prioritize what we have on our plates.
Sometimes, one person's deadline must fall secondary to another high priority deadline due to management seniority or urgency of the project.
Woe be unto the person who submits a project and says, "I know you'll have this done in 5 mins, so I'm just going to send out an email saying its done!" As they scuttle out the door.
Just because you say it will be done and run, doesn't mean it will happen. Sending out a preemptive email only makes YOU look unaware.
We Admins will manage our work loads. Thank you very much!
Sometimes, one person's deadline must fall secondary to another high priority deadline due to management seniority or urgency of the project.
Woe be unto the person who submits a project and says, "I know you'll have this done in 5 mins, so I'm just going to send out an email saying its done!" As they scuttle out the door.
Just because you say it will be done and run, doesn't mean it will happen. Sending out a preemptive email only makes YOU look unaware.
We Admins will manage our work loads. Thank you very much!
Tuesday, October 26, 2010
Voice Mail Etiquette
Have you ever gotten a voice mail that has exceeded the time on the voice mail system and the caller has called back to call AGAIN? Admin Gal has twice - on a Monday - before 8am.
A voice mail is a simple finite message. It should include 3 things:
No more and no less.
Exceeding the 90 second space allotted on your voice message with your resume, your sales qualifications, content that should go into an email but you are too lazy to type and you know the admin will have the privilege of transcribing your rambling, is NOT appropriate. Adding insult to injury, creating another voice mail that will fall in front of the old one, therefore out of sync, just annoys the admin. Your messages will then end up in the our phone system has been acting up lately file (oops!).
If you can please apply the simple and finite rules listed above will ensure your message reaching the appropriate person.
BEEEEP!
A voice mail is a simple finite message. It should include 3 things:
- Your name
- Your method of contact
- A BRIEF message with pertinent facts.
No more and no less.
Exceeding the 90 second space allotted on your voice message with your resume, your sales qualifications, content that should go into an email but you are too lazy to type and you know the admin will have the privilege of transcribing your rambling, is NOT appropriate. Adding insult to injury, creating another voice mail that will fall in front of the old one, therefore out of sync, just annoys the admin. Your messages will then end up in the our phone system has been acting up lately file (oops!).
If you can please apply the simple and finite rules listed above will ensure your message reaching the appropriate person.
BEEEEP!
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