People are Silly

Admin Gal as an observation and pet peeve all rolled into one.

We all know that person.  The one who takes on a project and can't let go of the details.  They do everything, up to and INCLUDING every task that the team members are suppose to do.

Leaving the project member to do what - you may ask?

Why to take the fall for the impending failure on their part - of course.

Look people.  Projects, events, committees are all things that are comprised of multiple tasks, milestones and, often times, deadlines.  Having several people on the team is meant to alleviate the stress of the over all project.

Taking the burden upon yourself is just plain silly.

The End is Near!

Year end reports, deadlines for the year's expenses, accruals and more!

December isn't just about that giant, jolly red elf and using vacation time.  Absolutely not!  No, its about getting ready for the next year by making sure the previous year's 'i''s and 't''s are dotted and crossed.

An Admin is aware of all the deadlines.  We put reminders on calendars, we send emails, we use sticky notes and smoke signals.  Sometimes we even stand on our heads in order to get people to do their part in the year end preparation.

As our colleagues act surprised by the pile of year-end to do's that end up on their desk, the Admin will calmly smile through the tempest in a teapot.

Passing the Buck

Admin Gal as a bone to pick.  Just because she can solve most of the problems that inundate the work place, does not mean that she will do the job that nobody else wants to do.

For example, if you don't know how to add someone to a database DO NOT punt the job to Admin Gal.  Seriously.  It will only annoy her.  She will have to stop what she is doing find out who owns the database, direct the unfortunate individual to that person and instruct them in the proper procedure.

The power of an administrative assistant is nothing short of miraculous, but it stops at doing someone else's job.

Cubicle Courtesy

Admin Gal is in a delicate situation.  Morale is in the dumps in her division. An out-sourcing initiative is reaching its conclusion. People are on the cusp of working and not giving a rat's patootie about performing their duties in their last days.

She realizes there is only so much she can do to encourage productivity.  What are their collective supervisors going to do? Fire them?

But there is a certain courtesy that needs to remain in play during this time.  Not everyone is leaving. Those who are staying still have to work.  Having a party in the cubicle next door is enough to send the normally polite and sensible Admin Gal over the edge.

While job-hunting tips are never a bad thing to know, Admin Gal draws the line at listening to murmuring and griping about the current situation her co-workers find themselves in.  They could have walked away at any given time.

All she asks is for some common courtesy in the cubicle environment.

In other words --


KEEP IT DOWN OVER THERE!

Unique Patterns

The work environment is an ever changing kaleidoscope with shards of glittering glass mixed in with ordinary objects to create one-of-a-kind experiences.  Each twist of the prism brings a different vision, a different perspective.

Sometimes, this creates a rich, robust atmosphere where people can truly offer the best of themselves. Sometimes, it creates growth opportunities.  Sometimes, this creates a clear vision of the changes that must happen to make the organization stronger.
Then there is the daily routine which grinds all that amazing sparkling fabulous stuff into dust. Where your best can be looked as threatening to the over all good, because you are standing out from the over all mediocrity.

I'm tired of being forced to live to the standards of mediocrity that are posing as perfection.  I stand against the forces that force people to conform.

I propose a revolutionary idea.  The idea is simple.  Take a journey of discovery.  Own your talents and utilize them to the utmost.  Don't be afraid of what makes you a spectacular person.

Own the shards and pieces that create the amazing kaleidescope of your personal and professional life.  If you can't create the pattern that makes you unique where you are, then perhaps you aren't in the right place.

Rules at Work

Rules are a guideline by which behavior is governed in any given situation.  In a work environment it can be a boon and a curse all rolled into one.
You see, rules form a framework by which we can set our expectations of how we can conduct our selves in the workplace, do our jobs, expect compensation, etc.  Rules can also stymie the work environment.  Keep people from growing into their potential.

People who step beyond the boundaries set by the rules will be either lauded or vilified.
I frequently step outside the boundaries of my rules.  You could say, I run with scissors.

If something isn't working, I find a way to make it work.  I go over, under or around that which impedes me to get the job done. That often means rules get broken.

I don't advocate landing in jail.  Those rules shouldn't be broken.  But when an organization has become so hide bound by its own rules, sometimes a rule-breaker is just what the organization needs to find its path again.  Organizations that have no flexibility in them are the ones that fail.  Especially in today's climate.

Not all rule breakers survive in a rigid organization.  Organizations exist that appreciate the unique talents of these individuals.

Timeliness is Next to...

If a contractor says they are going to be doing work at 1:30 pm, knowing full well that the people they need to see are leaving at 2 pm.

DO NOT Show up 15 minutes past the deadline thinking that all will be well. It won't be.  You will have a very cranky, non-cooperative  individual on your hands.  Whose time has been wasted.

Just because as a corporation we choose to pay extreme amounts of money to be told how to manage ourselves, a little courtesy goes a long way.  Makes the sting of cutting those very large checks less painful.  So, respecting the various calendars, appointments and just the individuals time is a sign of respect.  When a consultant stops extending those common courtesies, well contracts can be broken.

If you set a time, stick to it.  It makes a better impression and the world a brighter place.

On the Cheap

Nothing seems to be safe anymore in today’s employment climate. Gone is security of generations gone by. Very few people can stick with one company for their entire career. If they manage to do that, they have to reinvent themselves to stay ahead of the latest management model that leans toward automation, downsizing or out-sourcing.

I realize that there are many processes that can be outsourced, off-shored, and just plain automated. When all these cost cutting measures are taking place, what happens to the actual employee, who helped build the company? The general morale? The principles that built the company? More importantly the corporate history?

While the government gives lip-service to keeping jobs in the country, more and more companies are sending department functions overseas. Why? ‘Because it can be done cheaper elsewhere’. Sure, there are binding contracts that impose penalties if things are not done to the SLA's (service level agreements) of the corporation, but what happens to the customer service interface? There are no guarantees that expectations will be met.

To be frank the customer wants to interface with employees they feel confident will fulfill their needs. Not third-party vendors that have no clue as to why the company even exists.

As employees ride these waves of uncertainty in the workplace, they go through cycles of anger and fear. Rightfully so. Whether they have been with the company 3 months or 30 years, their livelihood is threatened. So the affected portions of the company are shunted off to the side, cut off from the rest of their corporate brethren. The isolation takes its toll on morale and perception.
While the management who has to manage the outsourcing process must be sensitive to the needs of the employees, the rest of the company is oblivious and often makes matters worse.

I don’t have a crystal ball that tells the future, but I do know that when a company treats their employee as well as it treats its customers there is a renaissance in business and vitality.

When a corporation treats its employees as so much dross, they will soon follow their greatest assets, the employee, into oblivion.

Idle Chatter

Every office has one.  You know the person.  The one who can't be quiet. Who has to fill a void that doesn't exist with noise.  Standing in the cube aisle making idle conversation, annoying those around them. The one who makes chit-chat.

Chit-chat in and of itself is benign.  Something to be done when nothing else is to be done.  However, when you have a person in the office with apparently nothing else to do but chit-chat among others who have actual duties to perform, the effects can be devastating on productivity and moral.
That aimless person, unless managed effectively, curtails the productivity of others.  Sowing seeds of resentment in their wake. They seldom recognize boundaries, leaving the person they are bothering to be blunt.

Times are tough.  Everyone should be putting their shoulder to the wheel, showing their value to their employer regardless of the state of the company.  If your company is in the midst of downsizing, your work ethic will be recognized by recommendations after the job has been eliminated.  If you are lucky enough to be in a company that is stable, you will likely to be around for another day.

The old adage 'idle hands are the devils workshop' hold true in this day and age.  Idle chit-chat brings nothing but problems.