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Tuesday, October 26, 2010

Voice Mail Etiquette

Have you ever gotten a voice mail that has exceeded the time on the voice mail system and the caller has called back to call AGAIN?  Admin Gal has twice - on a Monday - before 8am.


A voice mail is a simple finite message.  It should include 3 things:

  1. Your name
  2. Your method of contact 
  3. A BRIEF message with pertinent facts.

No more and no less.

Exceeding the 90 second space allotted on your voice message with your resume, your sales qualifications, content that should go into an email but you are too lazy to type and you know the admin will have the privilege of transcribing your rambling, is NOT appropriate.  Adding insult to injury, creating another voice mail that will fall in front of the old one, therefore out of sync, just annoys the admin.  Your messages will then end up in the our phone system has been acting up lately file (oops!).

If you can please apply the simple and finite rules listed above will ensure your message reaching the appropriate person.

BEEEEP!

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